Useful contacts

Enquire Scotland
Enquire offers independent, confidential advice and information on additional support for learning. It also provides a range of easy-to-read guides and factsheets.

Equality Advisory Support Service (EASS)
The EASS helpline is for people who think they may have experienced discrimination and will not be available to employers, service providers or educators.

Equality and Human Rights Commission (EHRC)
You can find useful information about discrimination on the EHRC website for England, Wales and Scotland here:

And for Northern Ireland, here:

Independent Parental Special Education Advice (IPSEA)
IPSEA is a registered charity and offers help get the right education for children and young people with all kinds of special educational needs (SEN) and disabilities.

Information, Advice and Support Network (IAS)

IAS Services have a duty to provide information, advice and support to disabled children and young people, and those with SEN, and their parents. There should be an IAS Service in every local authority.

Resolve: ASL
Resolve: ASL independent mediation service is the largest mediation provider in Scotland, and works practically to assist local education authorities in meeting the mediation requirements in the Education (Additional Support for Learning) (Scotland) Act 2004/09.

SNAP Cymru
SNAP Cymru makes a difference across Wales helping children and young people reach their potential by ensuring families have independent information, advice and support. 
Helpline: 0845 120 3730

Special Educational Needs Advice Centre (SENAC)
SENAC is a charity in Northern Ireland providing an independent advice, information and advocacy service for parents of children and young people with special educational needs up to the age of 19 across a wide range of learning difficulties.


If you need further support, please call the AYME helpline on 0330 2211223 or email

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